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Information about the Gersberg Alm

Useful information for your holiday near Salzburg

Your holiday is booked, your seminar is planned, or your family party organised? Learn more about your stay at the Gersberg Alm near Salzburg before your visit. Here you'll find everything you'll need to know, from how to get here to room amenities and mealtimes. 

Can I bring my dog? When can I check into my room? How can I pay for my stay? To ensure your holiday planning goes as smoothly as possible we have put together all the most important information for you. Do you still have questions? Don't hesitate to call or write us an e-mail. We will be happy to help! 

The best hospitality

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Check-in

Rooms are available from 4:00 pm.

Please inform us if you'll be arriving after 11:00 pm.

If you'd like to check-in before 4:00 pm, you are welcome to leave your bags safely with us until your room is ready.

Check-out

Rooms must be free by 12:00 pm.

Please inform us in advance if you'd like to check-out later!

Reservations and cancellation

Conditions according to the Austrian hotel regulations:
Up to three months before the scheduled day of arrival: no cancellation fees. Up to one month before the scheduled day of arrival: 40% of the total amount will be charged.

Up to one week before the scheduled day of arrival: 70% of the total amount will be charged. In the week prior to the scheduled day of arrival: 90% of the total amount will be charged. Early departure: the entire amount will be charged. We recommend purchasing travel insurance.

Room requests

We always do our best to fulfil your room requests. However, we cannot make binding promises.

Children

We are happy to host children at our hotel. Children under 6 years old stay in their parents' room for free. You can book an additional bed with breakfast for € 36 for children 6 years and older.

Dogs

Dogs are welcome with prior registration and for a fee. Please note that four-legged friends are not permitted in our sauna, restaurant or swimming pool and must be leashed throughout the entire hotel.

Mealtimes

  • Breakfast: 7:00 am – 10:00 am
  • Lunch: 12:00 pm – 1:45 pm
  • Afternoon menu: 2:00 pm – 6:30 pm
  • Dinner: 6:30 pm – 9:30 pm
  • Special menu during the Festival: until 11:00 pm

Damages

Damages will be charged upon check-out. We accept no liability for self-caused accidents, parking damages or damages to property. We do not offer compensation for uneaten meals.

Payment

We accept cash, EC card and credit card payment (American Express, Visa, Diners, Master Card/Eurocard).

Do you have any questions? Please feel free to contact us. We look forward to your visit!

 

A shady spot outside
Lovely evenings in our cosy dining room


Gersberg 37
5020 Salzburg
office@gersbergalm.at

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