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Privacy Policy

[1.] Privacy Policy

We process your personal data exclusively in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act. Below, we provide information about us and the nature, scope and purpose of data collection and use:

 

[2.] Who we are

Gersberg Alm Hotelbetriebsgesellschaft m.b.H. is the data controller responsible for the processing of your personal data on our website. You can find the company’s details in the legal notice.

 

[3.] Collection and processing of data

We process the personal data that you, as a website user and/or customer, provide to us through information you supply, for example when making an enquiry, registering or entering into a contract. Data processing is carried out for the following purposes:

  • to process bookings
  • to process updates to our customer database
  • to process your enquiry
  • to process your booking
  • to process purchases
  • for billing and payment processing
  • to process the contract

 

The legal basis for data processing is:

  • Pre-contractual and contractual fulfilment pursuant to Article 6(1)(b) of the GDPR. We require your data in order to process your enquiry to your complete satisfaction.
  • Marketing and advertising pursuant to Article 6(1)(f) of the GDPR. As someone interested in our range of products, we would like to keep you up to date with the latest news and offers relating to our products in a targeted manner.

 

[4.] Right of access, rectification and erasure

Upon written request, we will be happy to inform you at any time about the data we hold about you. Please address your request to office@gersbergalm.at or Gersberg Alm Hotelbetriebsgesellschaft m.b.H., Gersberg 37, 5020 Salzburg, Austria. Should any of the data we process about you be incorrect, please let us know. We will correct it without delay and inform you accordingly. Should you no longer wish us to process your data, please inform us informally at office@gersbergalm.at or Gersberg Alm Hotelbetriebsgesellschaft m.b.H., Gersberg 37, 5020 Salzburg, Austria. We will, of course, delete your data immediately and inform you accordingly. Should there be compelling legal reasons preventing deletion, we will notify you of this without delay.

Furthermore, you have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).

 

[6.] Cookies

Our website uses cookies. Cookies are small text files that are sent when you visit a website and are temporarily stored on the hard drive of the website user and/or customer. If the relevant server of our website is accessed again by the website user and/or customer, the website user’s and/or customer’s browser sends the previously received cookie back to the server. The server can then analyse the information obtained through this process in various ways. Cookies can, for example, be used to control the display of advertisements or to make navigating a website easier. If the website user and/or customer wishes to prevent the use of cookies, they may do so by locally adjusting their settings in the web browser used on their computer – that is, the programme used to open and view web pages (e.g. Internet Explorer, Mozilla Firefox, Opera or Safari).

 

The legal basis for the use of cookies is the Trade Regulation Act 1994 (GewO 1994), the Telecommunications Act 2003 (TKG 2003) and the Data Protection Act 2000 (DSG 2000).

Further information on cookies is available on Wikipedia:

http://de.wikipedia.org/wiki/HTTP-Cookie

 

Our website uses the following cookies:

  • Strictly necessary cookies to ensure the website’s basic functions.
  • CookieConsent: Used to store consent to the use of cookies.
  • Functional cookies to ensure the website’s performance
  • Performance cookies to improve the user experience.

 

Changing cookie settings

You can use your web browser’s settings to specify how the browser handles cookies and which cookies are accepted or rejected. The exact location of these settings depends on the web browser. Detailed information on this can be found via your web browser’s help function. If the use of cookies is restricted, you may no longer be able to use all the features of this website to their full extent.

 

Cookies on our website

  • _ga: Google Analytics cookie used to recognise returning users.
  • _gat: Google Analytics cookie used to measure user behaviour.
  • cookiesAllowed: To detect whether the cookie dialogue has already been confirmed.
  • MICE_SESSID: Used by the Mice Framework to identify logged-in users.
  • pathTracking: Used by the Mice Framework to identify users who are not logged in.
  • miceWebsiteVersion: Information about the version of the framework being used. 

 

 

[7.] Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’), on the legal basis of an overriding legitimate interest (analysis of website usage). We have entered into a data processing agreement with Google for this purpose.

When you visit our website, software establishes a connection to Google’s servers and data is transmitted to Google’s servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyse how website users use the website.

This website uses the “IP anonymisation” feature. This means that your IP address is truncated by Google within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area, thereby rendering it anonymous. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.

According to Google, Google will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website and internet usage.

Google may also transfer this information to third parties where required by law or where such third parties process the data on Google’s behalf.

Detailed information on how user data is handled by Google Analytics can be found in Google’s privacy policy.

 

[7.1.] Disabling Google Analytics

You can generally prevent the collection of your user data on our website by setting ‘Do Not Track’ in your web browser. Our website takes into account the ‘Do Not Track’ signal that your web browser then sends to all websites.

You can generally prevent Google Analytics from collecting your user data on all websites by downloading and installing the browser plug-in available via the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

You can prevent Google Analytics from collecting your user data on this website only by clicking on the following link. An opt-out cookie will be set, which will prevent your data from being collected during future visits to this website:

 

[8.] Contact form

Once you have submitted the contact form, the personal data you have entered will be processed by the data controller for the purpose of dealing with your enquiry, based on the consent you have given by submitting the form.

There is no legal or contractual obligation to provide personal data. Failure to provide such data simply means that you will not be able to submit your enquiry and we will not be able to process it.

You have the right to withdraw your consent at any time by written notice, without this affecting the lawfulness of the processing carried out on the basis of your consent up to the point of withdrawal.

The data will be further processed in a manner compatible with the original purpose of processing, on the same legal basis, for the purposes of direct marketing in forms not requiring consent – such as the sending of addressed postal advertising – unless you object. In this case, the data will be passed on to the postal service provider.

You have the right to object at any time, by written notice, to the use of your personal data for the purposes of direct marketing. In the event of an objection, your personal data will no longer be processed for the purposes of direct marketing.

 

[9.] Facebook

This website uses various plugins from Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA). These plugins are either labelled with the word ‘Facebook’ or appear as a blue ‘F’, the typical Facebook icon. When you visit this website, the Facebook plugins establish a connection to Facebook’s servers. Data is transmitted in the process. To prevent your personal data from being transmitted to Facebook, you should log out of Facebook before visiting this website. If you remain logged in to Facebook, information about your visit to this website may be directly linked to your Facebook account. When you interact with the plugin’s functions – for example, by clicking the ‘Like’ button – this information is sent directly from your browser to Facebook and stored there. Facebook is responsible for the further processing of this information. Please refer to Facebook’s privacy policy for the relevant terms and settings.